Computers and Network Maintenance Division
The Computer and Network Maintenance Division at the Electronic Computing Center is a crucial unit responsible for ensuring the continuous, efficient, and secure operation of computing devices and network infrastructure. This division performs a variety of tasks focused on maintaining hardware and network systems in optimal condition, providing a stable technological environment for the institution. Below are its key responsibilities:
1- Computers and Hardware Maintenance
- Conducting routine maintenance for computing devices, including personal computers, servers, and printers, to prevent potential failures.
- Diagnosing and repairing malfunctions in various hardware components, such as processors, memory modules, and hard drives.
- Replacing outdated or faulty components to ensure optimal device performance.
2- Networks Management
- Installing and maintaining internal network infrastructure, including local area networks (LAN) and wide area networks (WAN).
- Managing routers, switches, and firewalls to ensure their efficient operation.
- Ensuring stable and reliable connectivity for all network-connected devices.
3- Network Troubleshooting
- Diagnosing and resolving network connectivity issues, including disruptions and slow performance.
- Continuously monitoring network stability and analyzing factors affecting performance.
4- Software Installation and Updates
- Installing operating systems and network management software, including security applications.
- Regularly updating software on computing devices and networks to enhance security and efficiency.
5- Network Security and Protection
- Implementing security measures to protect the network from cyber threats such as viruses and malware.
- Updating antivirus software and firewalls to safeguard data transmitted across the network.
- Monitoring network activities to detect and prevent potential security breaches.
6- Data Management and Backup
- Implementing data backup solutions to ensure critical information can be restored in case of technical failures.
- Monitoring system performance to prevent data loss due to unexpected malfunctions.
7- Regular System Inspections
- Conducting periodic inspections of computing devices and networks to proactively identify potential issues.
- Assessing hardware components that may require upgrades or replacement to maintain optimal performance.
8- User Technical Support
- Providing technical assistance to employees for computer and network-related issues, such as connectivity problems and software usage.
- Offering guidance on optimizing hardware and network performance.
9- Network Planning and Development
- Participating in network expansion projects to accommodate growing demands, such as adding new devices or extending network coverage.
- Planning for future performance enhancements by integrating new technologies such as wireless networks and high-speed connectivity solutions.
10- Training and Awareness
- Educating employees on best practices for handling computing devices and networks safely and efficiently.
- Organizing workshops and training sessions to promote proper usage and maintenance of technological resources.
The Computer and Network Maintenance Division plays a vital role in ensuring smooth institutional operations by maintaining reliable and secure computing and network systems. Through regular maintenance and a strong focus on cybersecurity, the division helps minimize technical disruptions and ensures a stable and secure IT environment.
